Refund & Subscription Policy

Last updated: 31 October 2026

Free trial

Every new institute gets a 7-day free trial. You can see the days left in the app under Settings > Subscription.

Paying for a plan

Plans bought in the app are bought through Google Play. Google Play takes the payment, renews the plan and keeps your payment history. The price you see in the app is the price you pay.

Cancelling

You can cancel at any time in Google Play: open Google Play > Payments & subscriptions > Subscriptions, choose Apna Institute and cancel. In the app, Settings > Subscription has a button that takes you there. A cancelled plan stays active until the end of the period you already paid for and is not renewed after that.

Refunds

• Bought through Google Play: Google Play decides and processes refunds under its own refund policy. Request one from your Google Play order history. If something went wrong with the service itself, write to us at support@manaslabs.in with your institute name and the date of the payment, and we will look into it.
• Paid to us in some other way: write to support@manaslabs.in with your institute name and the payment details. We look at each request and answer by email.
• Payments are not refunded for a period that has already been used, unless the law requires it or the service was not working as described.

When a plan ends

When a trial or plan ends, the institute's features may be limited until it is renewed. Teachers and students will see a message to contact their institute owner.

Questions

Write to support@manaslabs.in. See also the Terms of Service and the Privacy Policy.